Terms of Service

Last updated: October 2026

These terms apply when you use culturesneaks.store and buy from Culture Sneaks. By placing an order, you agree to them, along with our Shipping & Returns and Privacy Policy.

Your account

Keep your sign-in details private; you're responsible for activity on your account. Give us accurate contact and delivery details so we can reach you and deliver your order.

Products and prices

Prices are in Philippine pesos. We do our best to show products, sizes, stock and prices accurately. If we find a clear mistake in a price or listing after you order, we'll contact you before confirming, and you can choose not to continue.

Orders and payment

Your order is reserved when you place it and confirmed when we verify your payment. Pay the exact amount shown within the payment window, or the order expires. All orders are final; see Shipping & Returns for pre-orders, forfeits and what to do if something arrives wrong or damaged.

Coupons, promos and Spin & Win

Coupons and promos follow the conditions shown with them (dates, minimum spend, eligible items) and can't be exchanged for cash. One coupon per order unless stated. Spin & Win prizes are personal, can't be transferred, and expire on the date shown. We may end or change a promo, and may cancel rewards gained through misuse.

Laces (loyalty points)

Members earn Laces on paid orders as described in their account. Laces have no cash value, can't be transferred, and can only be redeemed for the rewards listed. Laces from cancelled or forfeited orders may be removed. We may update how Laces and levels work, and we'll show the current rules in your account.

Resellers

Reseller codes are personal and can't be used on your own orders. Commissions are earned on delivered orders and paid out as shown on your reseller page. We may pause codes or withhold commissions in cases of misuse, such as spam or misleading claims.

Using this website

Don't misuse the site, interfere with how it works, or try to access data that isn't yours. Photos, text and designs on this site belong to Culture Sneaks or their owners; brand names and logos belong to their respective owners.

Liability

To the extent allowed by law, we're not responsible for indirect losses or for delays caused by couriers, suppliers or events outside our control. Nothing in these terms limits your rights under Philippine consumer law.

Changes and governing law

We may update these terms; the date at the top shows the latest version. These terms are governed by the laws of the Philippines.

Contact us

Questions? Message us through the official Culture Sneaks Facebook page.